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Bit Baby
rufeo
Posts: 1
Registered: 11-16-2009

RMA shipped to wrong address

Hi

 

I recently rma'd some ram and my rma no was #41010589.  The item was received and a replacement was shipped (order no 0024754594), but this is being shipped to my old address.  I've put in a new shipping address and also filled this new address into the rma request form.

 

Is there anyway you can stop the package being delievered and ship it to the address i specified?

 

Thank you

Moderator
Crucial_maulmod
Posts: 626
Registered: 04-24-2009

Re: RMA shipped to wrong address

 

Hi Rufeo,

 

I apologise for this error.  I have asked one of our Customer Support reps to look into this and they will contact you later today with a resolution.

 

Apologies once again for any inconvenience this may have caused.

 

 

Maulmod, Crucial Moderator UK
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