Warranty Information

[thurls]

Hi, I ordered ddr2 pc5300 memory a few days ago for an Acer Aspire L100. The memory that arrived was pc6400 - the computer I tried installing it in would not boot. I've raised an RMA - 41016120 - and will return the kit to you. This order was for a customer of mine who now has to wait for the replacement to be sent out. Is there any possibility the process can be speeded up? Thanks in advance, Thurls

[Crucial_maulmod]

Hi Thurls,

You can do a cross-ship exchange whereby we ship the replacement order before you send back your RMA.  I would suggest contacting Customer Support to get this amended and also to ensure you get the correct part in exchange.  Our contact options can be found at the link below:

UK Customer Support

Thanks